sanus+

sanus+ care box

Care consumables, digital. Monthly. Free of charge.

Under §40 SGB XI, recipients of care are entitled to €42 worth of consumable care supplies each month. With sanus+ that turns into a single click: request, approval, delivery and settlement — all digital.

  • 100 % digital — from request to delivery
  • Available from care level 1
  • Monthly delivery, freely configurable
  • Settled directly with the care insurer
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Senior hält die sanus+ Pflegebox
B2B · for care insurers

Approvals that decide themselves.

We digitise the entire fulfilment path — from online order via application (PG-51, PG-54) and approval through to dispatch. Care insurers integrate via a defined rule set, so standard cases are decided automatically and rule-conform — both in statutory and private care insurance.

  1. 01 — Order

    Need captured in seconds

    Insured persons or partners log the need in the customer portal — structured and complete.

  2. 02 — Application

    PG-51 / PG-54 automatically

    The order is turned into a digital application — formally correct, fully signed, ready to transmit.

  3. 03 — Approval

    Rule-based decision

    Care insurers define their approval logic once — fully automated standard applications then decide themselves in under 30 minutes instead of weeks.

  4. 04 — Dispatch

    Dispatch & settlement

    Dispatch, delivery note and settlement with the insurer run automatically — no postal routes, no media breaks.

  • < 30 min Median approval time (fully automated)
  • 98 % Automation rate
  • 0 Media breaks in the standard case
PKV · GKV

Also for private care insurers

We mirror the statutory process 1:1 into the private world — a reliable standard that saves the insured wait times and insurers processing cost. A complete exit from paper-based bureaucracy.

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Tool · for the insured

Care-level estimate in 3 minutes — free and anonymous.

Our care-level calculator gives recipients of care and their families a sound estimate in about three minutes. No login, no data sharing — based on the official German MDK assessment modules.

  • No login, no data sharing
  • Fully weighted along the six MDK modules
  • Direct path into the application to your care insurer
Open the calculator
Transparency

A live cockpit for every role.

sanus+ ships with more than just the care box: a complete cockpit for operations, sales and care-insurer partners. Real-time numbers, clear priorities, one interface.

app.sanus-plus.de/cockpit

Overview

Live
Active customers
12.480 ▲ +4,2 %
Orders / month
842 ▲ +5,5 %
Approval rate
96,3 % ▲ +1,1 pp
Reorder rate
94,2 % ▲ +1,8 pp

Orders — last 6 months

avg 731 / month
612
Dec
678
Jan
712
Feb
745
Mar
798
Apr
842
May

Status mix

May 2026
  • Delivered 78 %
  • In transit 12 %
  • Processing 7 %
  • Awaiting insurer 3 %

Live activity

real-time
  • New order — care level 3, delivery May 2 min ago
  • PG-51 approval granted — auto-decided 6 min ago
  • Shipment handed over — DHL · 4 parcels 14 min ago
  • Box edited — +bed pads, −gloves 23 min ago
  • New order — partner 24/7 Pflegehilfe 41 min ago

Mockup with fictional numbers — real customer data never leaves our system.

Operations

Orders, dispatch and complaints — at a glance with clear prioritisation.

Finance

Approval rate, margin and commissions per acquisition channel.

Care-insurer API

Read-only access with insurer-scoped, anonymised data — no customer names, no plain text.

AI · Demand intelligence

Supply that thinks ahead — from the box to the warehouse.

Our AI connects anonymised on-site behaviour with real consumption per customer and stock on hand. Every recipient stays supplied with what they actually need — and you know in time what to reorder. If a supplier slips, the system instantly proposes equivalent alternatives.

  • Behaviour + consumption + stock in one model
  • Forward-looking box recommendations per customer
  • Resilience: alternative products on supplier delays
  • Privacy-first — behaviour signals are fully anonymous
Request a demo

Captured signals

live
  • Behaviour

    12 customers searched for “pads size M” today

    4 min ago
  • Consumption

    Incontinence pads: usage +18 % in May

    Refreshed hourly
  • Supply

    Hartmann reports 5-day delay on MoliCare

    12 min ago
  • Behaviour

    Box edit abandoned — question on “finding size”

    7 min ago

AI recommendations

  • Need 92 %

    Adjust box — customer #4521

    +2 × pads size M, −1 × latex gloves

  • Stock 97 %

    Reorder warehouse A

    200 × pads size M within 48 h

  • Resilience 88 %

    Activate backup supplier

    Tena as standby for MoliCare (5 days)

  • UX 84 %

    Add FAQ — “finding the right size”

    23 drop-offs at this step over 7 days

Privacy by design

Behaviour signals are aggregated anonymously — no personally identifiable data leaves the system.

Real-time response

Recommendations surface during the session — not in an email a week later.

Learns from outcomes

The model watches which recommendations actually work and gets sharper every day.

— next

What's next

We're building further digital pieces — from AI-assisted advisory to a mobile app for family caregivers. Reach out if you'd like to be on board early.

Ready for digital care?

Let's talk — about sanus+, custom software projects, or a position on the team.